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FREQUENTLY ASKED QUESTIONS
What questions do you need answered?

Commercial Development


Will I get to see my commercial before it airs?

Yes. If PlayMyAd is creating the commercial for you, your commercial will be e-mailed to you for your approval. Please make sure that you approve your commercial in a timely fashion so that your campaign will not miss the scheduled launch date. We will not air your commercial without your approval.

What do I need to provide so that PlayMyAd can get started creating my commercial?

You need to provide us with:

  • Keywords or phrases you wanted included in the commercial
  • An incentive/promotion for your viewers and
  • Images

Do I get to keep the commercial?

Yes. Once the commercial is approved, a copy will be e-mailed to you for your own use.

What if I can't provide any images?

If you do not have images, we will use industry specific photos from our extensive stock photo library.

Is there music in my commercial?

Yes. We will provide subtle background music for your commercial. (This does not apply to venues that do not play audio)

Will my commercial have sound?

Yes. We provide voice over and music for your commercial. (This does not apply to venues that do not play audio)

How do I upload my video/images?

To upload video and images, you will first need to login to your account, using the orange login button located on in the upper right hand corner of the PlayMyAd website www.PlayMyAd.com

Once you are logged in, click on the orange "Open Ad Generator" button and follow the directions.

If you still need assistance, contact your Media Production Coordinator at (949) 988-2500, option 2 or support@playmyad.com

How My Ad Campaign Works


How many times will my commercial play?

  • College Network: 3 x per hour or every 20 minutes
  • Salon Network: 3 x per hour or every 20 minutes
  • Grocery Network: 15 x per hour or every 4 minutes
  • Health Network: 3 x per hour or every 20 minutes
  • College Fitness Network:8x per hour or every 7.5 minutes
  • Fuel Network: 13x per hour or every 4.5 minutes
  • Fitness Network: 6x per hour or every 10 minutes
  • Bar & Restaurants Network: 6x an hour
  • High Rise Elevators: 4x an hour or every 15 minutes
  • Quick Service Restaurants Network: 5x an hour or every 12 minutes
  • Vet Network: 4x an hour or every 15 minutes

What if I don't see my commercial playing at the specified venue?

If you are advertising on the PlayMyAd College Network, verify that you are the campus store and not the bookstore (college campuses may have more than one store). If you are still unable to see your commercial playing, please contact your PlayMyAd Media Production Coordinator.

Are there any guidelines that would cause my commercial not to air?

Yes. See General Guidelines below.

General Guidelines


(PlayMyAd reserves the right not to air any content not deemed fit)

Your commercial should not:

  • Contain shaky or blurry images or videos (images/videos should be clear and good quality)
  • Contain copyrighted music unless proof of licensing is can be provided to your PlayMyAd Account Manager

The PlayMyAd College Network prohibits:

  • Alcohol
  • Drugs or drug related paraphernalia
  • Tobacco, cigarettes, and hookahs
  • Guns, weapons, and violence
  • Nudity, exotic dancing
  • Profanity

The PlayMyAd Salon Network prohibits:

  • Nudity, exotic dancing
  • Drugs or drug related paraphernalia
  • Profanity

The PlayMyAd Grocery Network prohibits:

  • Nudity, exotic dancing
  • Drugs or drug related paraphernalia
  • Profanity

If you still have questions, you can reach customer service at (949) 988-2500 or support@playmyad.com

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